ORDERING INFORMATION:  Please include the following information when you place an order: Product Name, Quantity, Product Color, Imprint Color, Shipping Location, Billing Address, Art Work.   Reference our order form on our web site or you may use your company's standard purchase order form.  If you use your company's purchase order form be sure that you include the necessary information indicated in bold above.  Please call us with any questions you may have.  Please see below for Payment Terms.

CHANGES TO ORDERS:  Any and all changes to orders must be communicated in writing.  This guarantees the quality of your order as well as a timely delivery.  All changes to orders must be made in a reasonable amount of time from the PO date.

IN-HANDS DATE:  All purchase orders must state in-hands date with the following information: contact name, contact phone number, and method of domestic shipment.

QUALITY CONTROL:  889 Global Solutions Ltd. inspectors check each order before it leaves China.  The factories we have partnered with have agreed with this practice and understand the need for high quality products and imprinting.  We use a standard inspection method called Accepted Quality Level or A.Q.L.  It is a widely accepted sample testing procedure that insures each order is of good quality.  We hand check the product when looking for defects.  Any orders with over 2% defective rate are rejected.  The factories are accustomed to our intense inspections and provide us with quality products.  A copy of the inspection results for your orders is available upon request.

PRICES:  Prices are subject to change due to unforeseen changes in factory prices, shipping costs etc.  If there are any changes, you will be notified before your order goes into production.

CUSTOMS DOCUMENTS:  All orders must have official logo releases on the part of BOTH distributor and end-user client.  Please contact sales representative for document templates.  All letters must be faxed to 889 Global Solutions using the appropriate distributor and end user client letterhead.

LIABILITY:  Seller's liability is states further in the Purchase Order Confirmation.  Seller's liability is limited to credit or replacement of goods using the method of shipment of the original order.  In no case will liability exceed the amount charged for the order.

WARRANTIES:  No warranties are stated or implied by the seller concerning the marketability or suitability of its products for any specific use or purpose.

OVER RUN/ UNDER RUN POLICY:  2% of goods ordered and billed accordingly.

MOQ (Minimum Order Quantity):  Dependent on item.  As a general rule, MINIMUM  orders are $5000 dollars.

RANDOM SAMPLES:  Provided samples are located in our Columbus office.  Shipping costs for these samples will be paid for by the buyer and are usually shipped using UPS, DHL, or FedEx. 

SAMPLE PURCHASE ORDERS:  889 Global Solutions can accommodate production of actual samples prior to full project commitment.  Please contact us for details and applicable charges. 

PROMOTIONAL RIGHTS:  Unless otherwise specified in writing, 889 Global Solutions has the right to display samples in trade promotion and print.

UNIMPRINTED ITEMS:  Each product is available blank/without any imprint.  The prices are slightly less without an imprint.  Please call and get pricing for any product you are interested in without imprint.

CUSTOM PRODUCTS:  889 Global Solutions Ltd. also does custom promotional products for customers.  China factories are known for their ability to customize products, many items are made by hand which allows for easy customization.  Custom plastic molds are also very inexpensive in China relative to U.S. prices.

ARTWORK/IMPRINTING:  The imprint you get on the product will be as good as the artwork you submit.  The artwork must be clear to get the best results.  It is best to provide a black and white hard copy of your artwork.  PC or Macintosh format files are acceptable, please provide a black and white hard copy as well.  If your imprint/logo is multiple colors please separate each color.  If you desire a unique color imprint please specify the PMS color number.  All our factories have PMS charts to avoid any confusion with colors and match colors as close as possible.
Click here for Artwork Guidelines
PANTONE COLORS - Please use our guide to pick a color

PRE PRODUCTION PROOF:  Pre production proofs are available upon request.  Normally samples are sent via FedEx and take 7 to 21 days to arrive.  There is no charge for the samples but the DHL shipment charges will be invoiced at cost.  Production time begins after the pre production proof is approved.

SHIPPING:  The prices listed in this catalog include shipping to one continental U.S. location of your choice.  The additional charge for air shipping is listed separately.  Air shipping shortens delivery time by approximately 21 days.  Shipping prices are subject to change as well as the shipment time.  Please contact us for exact pricing and exact shipping times.   

PAYMENT TERMS:   For all orders under 10,000 pieces, we require payment in full at the time the PO is placed.  We accept check only.  Fax a copy of your check to us 720-294-551 (made out to 889 Global Solutions Ltd.) with your PO and put your check in the mail.  We will begin production as soon as we have confirmed your check has been written.  For all orders of more than 10,000 pieces, we require a 50% deposit at the time of order and the remaining 50% upon delivery.  All invoiced past due date will be charged 1-1/2% per month on unpaid balances.

Credit Application - PDF [36KB]

REFERENCES:  Available upon request.  We have been in business for many years so we have built strong relationships with many distributors who are more than happy to speak with you.

CUSTOMS CLEARANCE AND EXAMS:  Given current international security concerns, goods arriving in the US may be subject to US Customs exams.  There are 2 types of exams: 1) Physical Inspection and 2) VACIS (automated gamma x-ray exam).  While 889 Global Solutions does prepare for the possibility of such exams, clients should be aware of the possibility of delay in delivery due to these exams.  For In-Hands dates affected by these measures, 889 Global Solutions may need to expedite domestic shipping on behalf of the client.  This action in most cases will carry higher cost of domestic deliveries.  All communication of these circumstances will be provided to the client in writing.

Learn more about our selection of business promotional products.

Search our online catalog for custom promotional products.